Privacy Policy
Last Updated: June 1, 2020
At VidHealth, we are concerned about the privacy and security of your information. Please review this Privacy Policy (“Privacy Policy”) carefully. It describes in detail not only how we collect and use your personal information across our website, www.vidhealth.com (“Site”), emails, texts, and other electronic communications, but also our practice of maintaining, protecting, and disclosing that information. By using this Site, communicating with us by email, or by otherwise submitting personal information to us, you agree to the terms of this Privacy Policy and consent to the collection, storage and use of personal information.
This Privacy Policy does not apply to information collected:
- By us offline or any other means, including other websites operated by us or one of our affiliates;
- By your healthcare provider or any other third party, including through any application or content that may link or be accessible from the Site; or
- Involving any protected health information (“PHI”) pursuant to the Health Insurance Portability and Accountability Act (“HIPAA”).
The term “personal information” refers to non-public information that personally relates to or identifies you, such as your name, password, age, gender, email address, postal mailing address, zip code, home/mobile telephone number, Social Security number and/or taxpayer identification number, and other similar information). If we combine or associate information from other sources with personal information that you provide directly to us through or in connection with our services, we will treat the combined information as personal information in accordance with this Privacy Policy.
OUR PLEDGE TO YOU
We use commercially reasonable best efforts to maintain the confidentiality, integrity and security of our users’ personal information. Keeping user information secure, and using it only as our users agree, are matters of principle for us. With this in mind, here is our commitment to each user:
- We will restrict employee access to user information to those who need to know in order to provide services to you;
- We will educate our employees according to our internal policies to reinforce the importance of confidentiality and client and user privacy;
- We will maintain commercial reasonable and customary security standards and procedures to protect information about you; and
- We will respond quickly to your request to correct inaccurate information.
UPDATES AND CHANGES TO THIS PRIVACY POLICY
We may revise our Privacy Policy at any time. In the event of a change in this Privacy Policy, a revised Privacy Policy will promptly be posted to our Site, and the “Updated” date will be changed. Please revisit this page to familiarize yourself with changes to the Privacy Policy. Your continued use of our Site after such posting constitute consent to the collection and use of your information as described in the then-current Privacy Policy.
HOW AND WHY WE GATHER INFORMATION
When you register for an account with this Site or at any later time, we collect certain personal information from you to open an account, transact business, communicate with you, verify your identity, and fulfill legal and regulatory requirements. We call this your “Profile.” From time to time, we may request additional information (e.g., through surveys) to help us further assess your needs and preferences. If you choose to provide such information, during registration or otherwise, you are giving us permission to collect, store and use it consistent with this Privacy Policy.
We may also obtain your personal information from your transactions with us or other users through the services provided through this , or from third parties such as credit reporting agencies.
In addition, we automatically gather general statistical information about our Site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our Site so we can improve our services. We may provide this statistical information to third parties, but when we do so we do not provide personally-identifying information without your permission.
As part of our service, we use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; gather statistical information about usage by registered or unregistered users, and to research visiting patterns. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.
THE WAY WE USE INFORMATION
We limit the sharing of personal information outside our Company. We do not sell, license, lease, or otherwise disclose your personal information to third parties, except as noted below:
We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services.
We use your e-mail address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site. We will not send you promotions or announcements unless you give us permission to do so. You can opt out of receiving such contact by emailing us or unsubscribing in accordance with the communication.
To help us improve our services, we may engage third parties to help us to carry out certain internal functions such as information management, account processing, client services, or other data collection relevant to our business. Examples of the types of outside companies with which we may share information include non-financial companies that perform services for us, such as data processing, and companies that perform reporting, tax documentation, custody or escrow services on our behalf. Use of any personal information we share with these third parties is limited to the performance of the task we request. The third parties with which we share personal information are required to protect it in a manner similar to the way we protect your personal information.
In the event that our Company is acquired by or merged with a third-party entity, we reserve the right to transfer or assign the information that we have collected from users as part of such merger, acquisition, sale, or other change of control. In such cases, we will provide you notice before your personal information is transferred to and becomes subject to the Privacy Policy of a different entity.
We may also use or disclose information to resolve disputes, investigate problems, or enforce our Terms of Use. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law, court order, or other legal process requires, or if we otherwise consider it necessary to do so to maintain service and improve our services.
We use your IP address to help diagnose problems with our server, to manage our Web site and to enhance our site based on the usage pattern data we receive.
We do not, and will not, sell any of your information, including non-personally identifiable or personally identifiable information, to any third party for purposes of advertising, soliciting, or telemarketing. We may use a third-party service to collect anonymous visitor information like IP addresses, browser types, referring pages, pages visited and time spent on a particular service or feature. We collect this information for statistical analysis of web page traffic patterns; to administer our service and servers; to allow for auditing of our services by some third parties who have that right; and for internal purposes to make marketing decisions.
HOW YOU CAN UPDATE, ACCESS, CORRECT OR DELETE YOUR INFORMATION
You can review and change your personal information by logging into the Site and visiting your account profile page. You can also access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact support@vidhealth.com. We cannot delete your personal information except by also deleting your user account; however, doing so will result in your not being able to access the services available on the Site. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices. Please see the next Section for more information.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: support@vidhealth.com.However, please know we do not currently sell data triggering that statute's opt-out requirements.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, view our CCPA Privacy Notice.
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@vidhealth.com.
OUR PRIVACY POLICY DOES NOT APPLY TO THIRD-PARTY ACTIVITIES OR SITES
The Site may provide links to third-party websites for your convenience and information. If you access those links, you will leave our Site. Any information submitted by you to a third party, will be controlled by that third party’s Privacy Policy, which may differ from our own. This Privacy Policy does not cover the collection of information by cookies or other methods by such third-party services or other third parties, such as our business partners. We do not control how these third-party services or third parties collect information or by what means such third party services or third parties may use their own cookies to collect information about you. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, other websites or services. We encourage you to review the privacy policy of any company before submitting your personal information.
KEEPING YOUR INFORMATION SAFE
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our , you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
OUR COMMITMENT TO CHILDREN’S PRIVACY
We do not knowingly collect personal information on or through our services from persons under 13 years-of-age without their legal guardian’s consent. If we learn that personal information has been collected from persons under 13 years-of-age through our services without their legal guardian’s consent, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has a registered account with the services or we have received any personally identifiable information of that child without your consent, you may alert us by contacting us.
INTERNATIONAL VISITORS
Our services may be accessed and/or used by users located outside the United States in accordance with our Terms of Use and other policies and procedures posted on the Site. If you choose to use the services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States and by providing your personal information on or through the Services you consent to that transfer.
